Emergency Rental Assistance Program Support

If you would like to be informed of future rental assistance programs sign up here .

ERAP Frequently Asked Questions

There is no limit to the dollar amount of rental assistance that eligible tenants may receive, but rental assistance award decisions are made on a case by case basis as funding availability allows. Tenants are limited to up to 12 months of past due rent and 0-3 months of future rent, however.

Is there a limit to how much rental assistance I can receive?

I am a tenant and applied for assistance, what happens if my landlord does not cooperate with my application?

If you are experiencing issues with your landlord not applying your ERAP assistance to your rental arrears, please contact Centro Legal’s Tenants’ Rights Program at tenantsrights@centrolegal.org.

I am a landlord and applied for assistance, what happens if my tenant does not cooperate with my application?

State and Federal restrictions did not allow for payments to landlords whose tenants did not also apply for rental assistance through ACHS ERAP.

You can find more resources for property owners here

I am a Landlord/Property Manager and my tenant(s) submitted an ERAP application. How can I check their application status?

Landlords and property managers must submit a landlord portal request form in order to access the online community portal. Once logged in, landlords can check the status of ERAP applications submitted by their tenant(s).

When can I expect a payment for my Approved application?

As of June 30th 2023 all ERAP disbursements have been sent. If you have questions regarding your disbursement please reach out to achs-erap@centrolegal.org

Is the program continuing to accept new applications?

No, the program stopped accepting new applications on May 13, 2022.

Is the eviction moratorium over?

The Alameda County eviction moratorium ended on April 29, 2023, but you may still have important protections from eviction. Click here to learn more.

How do I report fraud, waste, or abuse?

All Alameda County Department of Housing and Community Development (HCD) employees and contractor employees have a responsibility to report fraud, waste, and abuse that they suspect are occurring or have occurred. The public is invited to share such concerns.

• Any suspected fraud in connection with the Alameda County Housing Secure Emergency Rental Assistance Program should be reported to HCD for immediate review. The Alameda County Housing Secure Emergency Rental Assistance Program reserves the right to decline funding or participation if it is determined that fraud has occurred.
• Report Fraud To: U.S. Department of Treasury: https://home.treasury.gov/services/report-fraud-waste-and-abuse
• Alameda County Housing & Community Development Department: Send email to erap@acgov.org
• Office of Inspector General: https://oig.treasury.gov/fraud-alerts

Would I have to provide my SSN?

Please be aware Alameda County Housing Secure will never ask you for your Social Security number to access Emergency Rental Assistance Program.